Nyle Lugtu Garbo
https://nylegarbo.jobs180.com
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PERSONAL INFORMATION
| Position | Virtual Team Manager |
| Objective | In my role as a customer service representative with a focus on sales, I've consistently delivered outstanding customer experiences while identifying opportunities to upsell and cross-sell products or services. I excel in understanding customer needs, providing informed product recommendations, and effectively resolving inquiries or concerns. My ability to balance customer satisfaction with sales objectives has been a key factor in achieving success in this dual-role capacity. |
WORK EXPERIENCE
| 2024 Jan to Present |
GoDaddy Sutherland Global Philippines
Position: Virtual Team Manager ( Junior Associate (1-4 yrs experience) ) Specialization: Arts/Creative/Graphics Design Industry: Outsourcing (Call Center / BPO) Provide personalized assistance to customers via multiple channels, including phone, email, chat, and social media platforms. Address inquiries, troubleshoot issues, and guide customers through various processes related to domain registration, website hosting, website building, online marketing, and other GoDaddy services. |
| 2020 Nov to 2024 Jan |
IQor Ph
Position: Sales Specialist ( Junior Associate (1-4 yrs experience) ) Specialization: Sales - Telesales/Telemarketing Industry: Outsourcing (Call Center / BPO) A front line in customer service. It fulfill requests and provide services that best meet the customer needs. Utilized effective sales strategies to promote products and services. |
| 2020 Apr to 2020 Oct |
Innodata Knowledge Service Inc.
Position: Data Analyst ( Non-Executive ) Specialization: Others Industry: Law / Legal Interpreting data, analyzing results using statistical techniques. Developing and implementing data analyses, data collection systems and other strategies that optimize statistical efficiency and quality. |
| 2019 Apr to 2019 Jun |
Cebu Pacific
Position: Training Associate ( Trainee ) Specialization: Aviation/Aircraft Maintenance Industry: Aerospace / Aviation / Airline |
WORK OPTIONS
| Willing to work night shifts? | Yes |
| Willing to relocate? | Yes |
| Willing to work overseas? | Yes |
| Looking for OJT Position? | No |
EDUCATION
| 2020 Apr |
Holy Angel University (HAU)
Engineering (Aviation/Aeronautics/Astronautics) Bachelor's/College Degree |
| 2015 Mar |
Camachiles National High School
High School Diploma |
CERTIFICATIONS
| Date | Certificate |
|---|---|
| 2019 | Certification of Completion of 420 hours Intership at Cebu Pacific 1Aviation |
| 2018 | Run Up and Taxi Orientation |
SEMINARS ATTENDED
| Date Attended | Seminar |
|---|---|
| 2017 | SAEP Seminar, General Assembly and Election of Board of Directors |
ACHIEVEMENTS
Deans Lister 3rd year Second Semester
3rd Honorable Mention Secondary
Dean Lister 5th year Second Semester
SKILLS
PORTFOLIO
